Account Manager

Mundial Media Inc ("Mundial") is the leading minority-owned contextual marketing platform that enables brands and publishers to connect authentically with multicultural audiences.  Mundial Media’s platform solves the market's need for scale and authenticity by leveraging AI-enabled technology and relevant cultural touchstones to evangelize brand awareness and engagement. CADMUS AI (Mundial Media’s proprietary contextual platform) leverages AI technology to deliver the right advertisement at the right time and place while creating a cookie-less advertising solution that future-proofs advertisers’ spend. CADMUS AI is wholly developed in-house and built using Natural Language Processing (NLP), Computer Vision (CV), and Machine Learning (ML).

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At Mundial Media, we represent the emerging audiences shaping the new America. We marry best-in-class multicultural learnings with a data-driven platform to create emotional connections. We pride ourselves on being 100% multicultural and 100% minority-owned and operated.

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Job Description

As an Account Manager, you will be responsible for developing and managing clients relationships, tracking, analyzing, and reporting client data, providing exceptional customer support for our clients, and providing wrap-up reports after campaigns are completed

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Responsibilities

• Develop, and manage client relationships while providing exceptional customer support
• Ability to conduct in-depth campaign data analysis including actionable recommendations
• Lead all related sales processes from RFP origination, campaign execution, through post-campaign reporting 
• Lead client communications and develop client-facing materials for post-sale meetings and calls
• Proactively look for opportunities to grow our client base and promote Mundial’s offerings 
• Become an expert on industry standards, products offering, and trends 
• Work with our internal sales,  and ad operations, teams to set up, and execute campaigns 
• Manage IOs while providing billing support to our finance team
• Responsible for providing clients with campaigns’ metrics and other reports 
• Responsible for providing management and clients with wrap-up emails, reports, and decks

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Required Skills

• BA/BS required in Marketing, Advertising, or related fields preferred
• 1+  years experience in digital advertising, media planning, and client-facing roles
• 1+ years media planning experience
• Comfortable presenting to external and internal teams
• Willingness to attend client meetings and/or events
• Ability to prioritize projects and meet deadlines
• Comfortable participating in client conversations
• Superior project management, interpersonal and organizational skills

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Culture

Mundial Media is committed to diversity and inclusion. We believe in creating an environment that encourages authenticity and belonging. Mundial Media is an equal opportunity employer that provides equal employment opportunities regardless of race, national origin, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.